Customer Service
Contact
Email: info@1hundredshop.com
Office hours are between 9am – 5.00pm (GMT) Monday to Friday.
Shipping information & rates
All products will be posted to mainland UK customers using Royal Mails 'Signed For' services. Where applicable international orders will be dispatched using Royal Mails 'Airsure' service. This is a fast and secure delivery service to 30 destinations worldwide with priority handling and delivery confirmation. Alternatively, orders will be shipped using Royal Mails international 'Signed For' service. With this option you will receive tracking until the package leaves the UK and a signature will be required at the delivery destination.
These are the following shipping rates for our products
TSHIRT UK 'SIGNED FOR': £4.50
TSHIRT INTERNATIONAL 'AIRSURE': £9.80
TSHIRT INTERNATIONAL 'SIGNED FOR': £5.95
PRINT UK 'SIGNED FOR': £4.50
PRINT INTERNATIONAL 'AIRSURE': £9.80
PRINT INTERNATIONAL 'SIGNED FOR': £5.95
KEY FOB UK 'SIGNED FOR': £4.50
KEY FOB INTERNATIONAL 'AIRSURE': £9.80
KEY FOB INTERNATIONAL 'SIGNED FOR': £5.95
We have a standard delivery time in the UK of 2 to 6 days for all our products. In the unlikely event there is a delay we will notify you within 24 hours of making the order. International orders are difficult to guarantee in a certain time frame due to customs. We will despatch your order within 2 to 6 working days. Our mail service will deliver to European destinations within three working days and worldwide within five. If you haven't received your order between 8 to 28 days of receiving your shipping confirmation then there may be a problem. We suggest contacting either your local post office or customs to see if your package is being retained. Then contact us if still undelivered.
Size Chart
| S | M | L | XL |
||
| A | 18 3/4 | 19 3/4 | 21 | 22 1/4 | INCH |
| |
47.5 | 50.5 | 53.5 | 56.5 | CM |
| B | 27 1/2 | 28 1/4 | 29 1/4 | 30 | INCH |
| 70 | 72 |
74 | 76 | CM |
Returns Policy
We take every care to ensure the product leaves us in optimum condition. However, if you're not completely satisfied with our products, before proceeding any further, contact us to discuss the problems. Items can be returned for exchange, refund or credit. We only ask that they are returned in their original condition and that you do this within 15 days of placing your order. Please inspect your garment carefully before you wear it as we cannot except worn clothing or products without tags. A returns form is available on request. Simply email returns@1hundredshop.com. Fill it in, and send back the form with your returned item.